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We know that financial needs change over time. That's why we offer tailor-made banking solutions for people aged 60 and over.
Common banking services designed for seniors
Simple and accessible branch services
Digital banking support and training
Reports in suitable format (eg, in large print and in Braille)
Ongoing commitment to the principles of the Code of Conduct for the Provision of Banking Services to Seniors
Go to a branch, designed according to your needs
Accessible locations, with automatic doors and barrier-free access
Seated counters for people with special accessibility needs
ATMs equipped with audio jacks and instructions in Braille to help customers with vision loss manage their banking transactions
Large print documents available
Possible arrangements on request for a quiet and accessible space where private discussions can take place
Sign language interpretation services offered on special request
