Banking services for seniors

We know that financial needs change over time. That's why we offer tailor-made banking solutions for people aged 60 and over.

Common banking services designed for seniors

Simple and accessible branch services

Digital banking support and training

Reports in suitable format (eg, in large print and in Braille)

Ongoing commitment to the principles of the Code of Conduct for the Provision of Banking Services to Seniors

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We are here to serve you

Go to a branch, designed according to your needs

Accessible locations, with automatic doors and barrier-free access

Seated counters for people with special accessibility needs

ATMs equipped with audio jacks and instructions in Braille to help customers with vision loss manage their banking transactions

Large print documents available

Possible arrangements on request for a quiet and accessible space where private discussions can take place

Sign language interpretation services offered on special request